TeleTech Holdings Inc. (NASDAQ:TTEC) delivered a profit and beat Wall Street’s expectations, AND beat the revenue expectation. The revenue beat is a positive sign to shareholders seeking high growth out of the company. Shares are down 0.17%.
TeleTech Holdings Inc. Earnings Cheat Sheet
Results: Adjusted Earnings Per Share increased 31.03% to $0.38 in the quarter versus EPS of $0.29 in the year-earlier quarter.
Revenue: Decreased 1.74% to $295.3 million from the year-earlier quarter.
Actual vs. Wall St. Expectations: TeleTech Holdings Inc. reported adjusted EPS income of $0.38 per share. By that measure, the company beat the mean analyst estimate of $0.35. It beat the average revenue estimate of $291.6 million.
Quoting Management: “We celebrated our 30 year anniversary in 2012 and attribute our continued success to designing and delivering technology-enabled customer experiences that drive measurable outcomes for our clients,” said Ken Tuchman, TeleTech chairman and chief executive officer. “As customers become more connected and broadcast their experiences across a variety of social networking channels, the quality of the customer experience is having a profound impact on brand loyalty and business performance. We believe customers are increasingly shaping their attitudes, behaviors and willingness to recommend on the totality of their experience,” continued Tuchman.
Key Stats (on next page)…