From the expectation of being pampered to the conveniences available, hotels should be oases; a home away from home. Whether traveling for business or pleasure, all guests should expect, at the very least, cleanliness and good service. Staying at a hotel should be an experience, not a chore. So what happens when your expectations fall short? Here are 13 resounding pet peeves from experienced travelers.
1. Poor customer service
When you’re checking into the hotel that you’ve so carefully chosen, good customer service should be the least of your worries. A hotel guest should be greeted with a smile and treated as a paying customer, just as they are. Lost reservation? Room isn’t ready? These are just a couple things that are totally unacceptable to travelers like Mark from Ohio, who has traveled extensively while working as a National Geographic photographer.