Work communication is a vital part of any successful business, as well as successful work relationships. If you can’t communicate effectively, your co-workers might feel frustrated with you, and even avoid you. It’s also possible that if you lack proper communication skills, your co-workers or boss might not understand your directions, or your feedback, and mistakes can be made. In addition, sometimes work relationships turn awkward if someone misinterprets what you said or did. There are so many different ways to communicate at work, that it isn’t surprising that miscommunication happens so often. However, it’s vital to try to be an effective communicator at work, and sometimes, there are specific things or situations that are stopping you from communicating effectively. Here are five things to keep in mind that may be affecting your work communication.
1. Poor email communication
Email has made it so much easier to communicate with many people at once, and with people who are either too busy, or too far away, to speak to you regularly in person. Email has the benefit of being extremely quick, efficient, and sometimes, it can save a lot of money over other kinds of communication. Unfortunately, there are a lot of potential issues with email. The most glaring is the fact that if you make a mistake in an email, you often can’t take it back, especially if you don’t realize it until the person receiving it has already read it. Too many grammatical errors can frustrate your audience, as can too many unnecessary emails that fill up people’s email boxes.
When you write a work email, try to be as succinct as possible. Proofread for errors, and avoid being too informal. Also, don’t send too many emails to a large group of people, especially if some of them really don’t need the information. Lastly, be sure that your information is really appropriate for email–some issues need to be addressed in person or on the phone.