DJIA Week in Review: GE Ups Share Buyback, JPMorgan Wins Customer Satisfaction Survey

Here’s your Cheat Sheet to the week in Dow 30 business news:

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The Walt Disney Company’s (NYSE:DIS) Club Penguin changed a scheduled lull into its most successful event of all times by going to the community for content. Club Penguin, which enables kids to create, explore, and play in a safe space online garnered 1.8 million logins in a single day during “Operation Blackout”.

Hewlett-Packard Company (NYSE:HPQ) paid billions of dollars too much for the software company Autonomy, while sales of printers one of the firm’s main revenue sources are shrinking. Company executives maintain that printers, ink and related products will stay crucial for businesses and many individuals, but users are not printing as much as they once did, according to certain experts, partly because of smartphones and tablets which enable huge amounts of information to be easily stored.

The Boeing Company (NYSE:BA) and Turkish Airlines have completed a firm order for fifteen 777-300ER airplanes worth $4.7 billion at list prices. The agreement was first reported in October as a commitment and also includes options for five additional 777-300ERs, marking the largest order by value in the history of Turkish Airlines.

JPMorgan Chase & Co. (NYSE:JPM) rose to number one in a domestic customer satisfaction survey as its three biggest competitors, among which include the perennial leader Wells Fargo & Co. (NYSE:WFC), slumped in their scores. However, smaller banks and credit unions posted higher numbers than all large banks as usual, said the American Customer Satisfaction Index annual survey, according to Reuters.

Microsoft Corporation (NASDAQ:MSFT) might soon introduce an Office mobile application for Apple’s (NASDAQ:AAPL) iPhone and the iPad to better rival Google’s (NASDAQ:GOOG) expanding mobile offerings of its Google Applications productivity suite, said BGR, citing MacRumors and Mac4Ever.