Ever notice you see some pretty interesting characters at fast food joints? Well, the employees there certainly do — and there are actions and behaviors commonly associated with patrons that drive them insane. With help from Reader’s Digest, we look at 15 actions fast-food workers absolutely despise.
1. Not knowing your order beforehand
Hate how long drive-thru lines are? A big reason is that, far too often, people pull up and haven’t decided what they want yet. “I can’t tell you how many times a car pulls up to the drive-through containing five people, none of whom know what they want,” a former McDonald’s employee tells Reader’s Digest. Hint: There’s a reason the menu is large and can be seen before you pull up to order.
Next: Yeesh, this would annoy us too …
2. Not speaking clearly into the drive-thru speaker
You now what else holds up drive-thru lines? When you mumble into the speaker and make it difficult to decipher your order. Want to make matters worse? Get an attitude when you have to repeat yourself.
Next: Do people actually do this?
3. Sticking your nose up at the food
“Don’t expect filet mignon when you’re ordering a burger off the dollar menu,” another fast food employee says. “At a fast food chain, the quality is the same across the board because we’re usually getting our ingredients from the same source.”
Next: This would grind our gears too …
4. Being impatient when it comes to special requests
Want to stray from the menu and make specific requests? Then don’t be surprised if your order takes a bit longer. That goes double for folks who whine about how fresh their fries are. “Especially during the lunch rush, we’re constantly moving orders along, so the fries are nearly always ‘fresh,’” one former employee tells Reader’s Digest. “If you want something specific, you’re going to have to be patient for it.”
Next: On a similar note, this is a real pain …
5. Chatting on your phone while you order
You want the person taking your order to give you their full attention, right? So stop chatting on your phone while you’re placing your order. It’s just rude, and frankly, can up the chances of your order being wrong.
Next: While you’re at it, this will drive fast-food workers crazy …
6. Not utilizing the time you’re in line to get your order together
If there’s a long line behind you, the best course of action is to get your order taken as quick and painlessly as possible, right? So don’t wait until you’re at the cashier to take your sweet time. “I would get so annoyed when there’s a long line and customers have plenty of time to pick what they want, but then take forever when it’s their turn,” one employee vented.
Next: Here’s a great way to irk a cashier …
7. Asking for a competitor’s item
“There have been so many times when I’ve had customers ask me to try to recreate the exact burger they get at a competing franchise,” one former fast food worker tells Reader’s Digest. “If that’s what you want, go there instead!”
Next: This is just plain silly …
8. Being picky about the temperature of your food
As Reader’s Digest points out: Employees don’t always have the power to get your meal to the exact temperature of your liking, even when it’s made to order. So unless your burger patty has a cold center, there’s no use in complaining.
Next: Workers plead you don’t do this …
9. Live and die by promotions
There’s a reason it almost always says “While supplies last” at the end of any fast food promotion — it’s to keep customers from becoming a nightmare. “If there’s a promotion with limited supplies, we almost always run out quickly and then have to deal with angry customers. No one cares about the fine print, somehow we’re responsible,” one former fast food employee explains.
Next: This may be the worst habit on our list …
10. Trying to shame a fast food establishment over the nutritional content of their food
If you’re so concerned with the nutritional content of your food, why would you be ordering from a fast food joint? Better yet, why would you complain to an employee who has no say over a large chain’s menu? “I’m not forcing you to order those French fries, so please don’t complain to me about how we’re the driving force behind the obesity epidemic in our country,” one employee vents to Reader’s Digest.
Next: This is even when you aren’t in a fast food restaurant …
11. Letting your children run wild
And no, you don’t get excused if said fast food establishment has a play place in it. Letting your children misbehave is unacceptable, whether it’s running a muck or leaving a huge mess. “I’ve seen parents allow their kids to spread ketchup and other condiments all over tables and chairs, not bothering to clean up the mess they’ve made,” one employee says.
Next: Oh, and on that note …
12. Leaving a mess behind
You’ve seen it — a group at a fast food place that leaves their trash strewn all over the table as if their are butlers to clean up after them. It’s even more annoying for employees when a mess is left and there’s a trash can maybe a foot away.
Next: Another way to hold up a line …
13. Cracking jokes while you place your order
Long story short: You aren’t being funny. You’re just holding up the line. Do everyone a favor and save the stand-up routine for a different venue.
Next: This is a no-no no matter where you go …
14. Showing up to order food right before a place closes
Think you’re beating the clock by showing up just before your favorite fast food spot closes? You’re not — you’re just annoying the employees. “My pet peeve was customers who came in five minutes before closing time and ordered three tons of food,” one worker tells Reader’s Digest.
Next: Last but not least …
15. Going out of your way to be rude and demeaning
“I hate when customers treat me like I’m stupid or beneath them because I’m taking their order,” one employee says. “Just because we’re serving you burgers and fries doesn’t mean we’re less of a person than you are.” Long story short: Exercise kindness. Yes, even at your local fast food chain.
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