9 Questions to Ask Your Next Maid Service

Cleaning counter

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Jewelry that was passed down from generation to generation. An old watch your grandfather gave you before he passed. A signed Michael Jordan jersey. These are just some of the most valuable items you expose to any guest in your home, including your maid cleaning service.

While we would all like to trust anyone we invite into our home, that dream is far from reality. In order to find the right maid cleaning service, build a unique bond with them, and trust them in the friendly confines of your home without your presence, you need to ask them these nine crucial interview questions.

1. Tell me about your cleaning experience

Just like most interviews, you should ask about their past work history. Similar to a contractor, you wouldn’t hire a bathroom remodeler if they never renovated a bathroom before. The same goes for maid cleaning services. If you want them to do laundry, remove stains or clean ceilings, make sure they have done all of it at their previous employers. It’s a simple question, but one frequently forgotten.

2. Tell me about yourself

Before you invite anyone into your home once a week or once a month, you should know a little bit about their personal life. Do they have kids? Do they like being a maid? What are their long-term goals? It may seem silly at first, but knowing a little bit about their personal lives can help you build that bond that all homeowners should have with their maid cleaning service. Ready to interview? Let us connect you with a local maid cleaning service today.

3. Who will supply cleaning equipment?

Many maid cleaning services come with brooms, mops and buckets, but others expect the homeowner to provide all the equipment. While you may have the everyday glass and counter spray, housecleaning professionals tend to use any and all equipment available. Therefore, it’s important to decide who will supply the cleaning equipment.

Cleaning, Vacuum Cleaner

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4. Who exactly will be cleaning my home?

If you hire an individual house cleaner, you know you’ll have a consistent clean each time they come out. However, depending on the size of your maid cleaning service, you may not receive the same quality each time out. That is because many services send different crews. Schedules change and some pros can’t make it to the same job each week.

Make sure you have a chance to talk to the individuals cleaning your house. If the service can’t tell you exactly who will be cleaning your house each time, then negotiate that into your rate. There’s a good chance they will reduce the price.

5. Is there a charge for my type of residence?

Some services charge more if you live in a condo, townhouse, or apartment building. Oftentimes, these types of residences require extra security for entering the premises. Sadly, whether it’s extra security or minimal parking spots, your maid cleaning service may charge extra. Make sure you know all the costs associated with their work before hiring.

6. Can you give me some references?

The best way to determine if a professional cleaning service is right for you is by calling their references. You need to hear from unbiased homeowners who have used their service before. Ask them what they like about the service, but more importantly, ask them what they dislike. When it comes to word of mouth reviews, people are honest and don’t hold back. Once they give you references, be sure to call each and every one.

Cleaning Bathroom Tap

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7. Do you have children?

While this is certainly not a deal breaker, having a parent clean the home can be beneficial. Many homeowners choose to have a maid, whether it be a live-in or a 9-5 professional, home when the kids arrive. Clearly, trust would be a huge factor.

8. Do you clean at home?

They say pros never work a day in their life if they love what they do. Well, there are professional cleaners who love to clean. Whether it’s making the bed, mopping the floor or cleaning the counters, they do it with a smile on their face. If they love what they do and clean at home, you can bet their quality of work will be a step above the rest.

9. How would you like to be paid?

Before your hire any service, make sure you agree on a payment schedule. The service might have an established system in place. Some ask for the money up front and others are fine with payment after. Either way, come up with a cleaning and payment schedule before all is said and done. This way, everyone has a clear idea of the expectations and no misunderstandings will occur.


When it comes to strangers in the home, nothing can be taken lightly. You need to have a good and open relationship with your maid cleaning service. Your most valued possessions are in your home, and these professionals have access to it all. Make sure they stay where they’re supposed to be.

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