In 2017, the United States was home to over 4,500 Walmart stores of one kind or another — supercenters, Sam’s Clubs, neighborhood stores (we’re sure you’re familiar). Mom and Pop shops around the world have been closing their humble doors ever since Sam Walton’s brilliant business plan started to take hold back in 1962. “Mr. Sam’s” key practices of committing to the business and treating people right were quite noble.
The thing is, Mr. Sam is long gone, and in his place is a slew of executives and a board of directors who have been steering the business into a different direction. Dedicated employees and customers have been taken advantage of and swindled. Here are all the ways Walmart has ripped people off over the years.
1. Ripping a customer’s $100 bills in half
The ‘humiliating ordeal’ for Julia Garcia happened back in 2012 when she went to purchase a few items from her San Antonio Walmart. While paying with a $100 bill and a $50 bill, the cashier informed Garcia that her $100 was a fake. when the manager arrived, Garcia pulled out another $100, and sure enough, before checking the bills with the counterfeit detection pen, the manager ripped the bill in half.
To Garcia’s rescue, the police were called and discovered the bills were absolutely valid — not fake at all. Luckily, the kind officer instructed the manager to provide Garcia with replacement bills.
Next: You might be overpaying for this common item.
2. Not pricing meat correctly
It’s long been discussed that Walmart doesn’t always offer the freshest of meats and poultry items. But when the price seems right, we often buy it. However, when one customer returned home, she couldn’t help but feel like she may have been ripped off. Upon further inspection of her poultry purchase, she realized that the absorbent pad under her chicken breasts was particularly heavy.
Pulling out her kitchen scale, she separately weighed both the chicken and the pad and discovered that the pad itself weighed an entire pound, and the chicken weighed far less than she had paid — 4.04 pounds instead of 4.15 pounds.
Next: Walmart has been overcharging on fees for these items.
3. Overcharging customers for an environmental fee
In Canada, environmental handling fees are assessed at the time of purchase, instead of when you recycle the item. The funds charged by a retailer are sent to the non-profit agency responsible for recycling the electronic or appliance.
More than one Walmart shopper in Canada has discovered incorrect environmental handling fees on receipts. When Colin Rolston realized he had been overcharged $30 for a Blu-Ray player, he returned the product and purchased a new one from a competitor. A similar situation also occurred when Brad Oulston purchased speaker wire from Walmart in Ontario. The environmental handling fee of $4 should have never been charged.
While Walmart has apologized for the “mistake,” many consumers are often unaware of the charges.
Next: Walmart rips off its employees all the time
4. Purposefully failing to pay truck drivers
Walmart received more than just a slap on the hand for its recent truck driver rip-off. The big-box retailer was purposefully sidestepping payment to its drivers for work they had completed. Unfortunately, Walmart didn’t deem it necessary to pay its employees for carrying out the basic tasks of cleaning and inspecting its trucks. The good news is that a jury found Walmart to be guilty, requiring the company to pay its employees $54 million.
Next: Are you overpaying for this bare necessity?
5. Charging an arm and a leg for name-brand diapers
The necessities for babies is unwavering. The little cuties have to eat, they have to sleep, and they must have their diapers changed. If you’re hunting for name-brand diapers at Walmart, you’re probably overpaying. A 92-count of Pampers Cruisers via Amazon will cost you less than $44. At Walmart, a 78-count of the same product costs over $57. Everyday low prices aren’t always the best deal.
Next: This customer was charged for absolutely nothing.
6. Phantom charges
How often do you check your receipts with a fine-toothed comb? Sharon Bufford does. While reviewing her receipt, she discovered a mysterious $10 charge on her Walmart receipt for absolutely nothing. When Bufford brought the rogue charge to the store’s attention, they returned her money and claimed the incident was isolated only to her transaction. While it may have been an isolated event, be sure to check your next Walmart receipt for a phantom charge.
Next: Employees accused the retailer of wage theft.
7. Don’t forget about that $151 million class-action lawsuit
Perhaps it slipped your mind, but back in 2002, a class-action lawsuit was filed against Walmart. The details surrounding the court case involved the company forcing their employees to work off the clock. Furthermore, employees weren’t able to take meal breaks. The courts ruled in favor of the employees, and Walmart forked over $151 million in settlements.
Next: Another day, another case of Walmart wage theft
8. Denying employees overtime pay
If there was ever a surefire way to ruffle the feathers of dedicated employees, it’s to deny them the courtesy of well-earned overtime pay. While not the only guilty employer, Walmart made the mistake of promoting employees to managerial, salaried positions in order to avoid paying them for overtime work.
According to Bonnie Cardoza, who worked at Walmart for five years, she was named a manager, but never received the duties or authority of the promotion. Instead, she took on a heavier workload with the same duties and was denied proper payment. A class action lawsuit may follow.