Here’s the Worst Bank for Customer Satisfaction

The most recent American Customer Satisfaction Index does not surprise with its report that consumers find the least-satisfying big bank to be Bank of America (NYSE:BAC). Of the largest U.S. banks, Citigroup (NYSE:C) and Wells Fargo (NYSE:WFC) had a high score of 73 out of 100, but in general, approval ratings for big banks keep falling further behind smaller banks and credit unions.

Here’s how the big banks are trading on the customer survey:

Bank of America Corporation (NYSE:BAC): BAC shares recently traded at $5.51, up $0.06, or 1.1%. They have traded in a 52-week range of $5.03 to $15.31. Volume today was 98,477,267 shares versus a 3-month average volume of 271,394,000 shares. The company’s trailing earnings are $-0.31 per share. Get the most recent company news and stock data here >>

Citigroup, Inc. (NYSE:C): C shares recently traded at $27.67, up $0.45, or 1.65%. They have traded in a 52-week range of $21.40 to $51.50. Volume today was 26,286,899 shares versus a 3-month average volume of 58,519,000 shares. The company’s trailing P/E is 7.38, while trailing earnings are $3.75 per share. Get the most recent company news and stock data here >>

Wells Fargo & Company (NYSE:WFC): WFC shares recently traded at $26.28, down $0.01, or 0.04%. They have traded in a 52-week range of $22.58 to $34.25. Volume today was 13,535,217 shares versus a 3-month average volume of 39,791,400 shares. The company’s trailing P/E is 9.73, while trailing earnings are $2.70 per share. Get the most recent company news and stock data here >>

JPMorgan Chase & Co. (NYSE:JPM): JPM shares recently traded at $32.31, up $0.27, or 0.84%. They have traded in a 52-week range of $35.16 to $48.36. Volume today was 17,188,528 shares versus a 3-month average volume of 30,053,600 shares. The company’s trailing P/E is 6.89, while trailing earnings are $4.69 per share. Get the most recent company news and stock data here >>

SPDR KBW Bank ETF (NYSE:KBE): KBE shares recently traded at $19.24, up $0.02, or 0.1%. They have traded in a 52-week range of $ to $25.07%. Volume today was 1.04B shares versus a 3-month average volume of 12 shares. The company’s trailing P/E is Financial, while trailing earnings are $State Street Global Advisors per share. Get the most recent company news and stock data here >>