13. Microsoft Office
At this point, Microsoft Office is so ubiquitous that it’s pretty much an expectation you’ll know the basics. At least some familiarity with Word and Excel are going to be expected by most employers. Depending on the job or industry, possibly other programs, such as PowerPoint or OneNote, will be expected, too. If you know these programs, that’s great. But leave it off your CV unless the posting specifically lists them.