TeleTech Holdings Earnings: Everything You Must Know Now

TeleTech Holdings Inc. (NASDAQ:TTEC) delivered a profit and beat Wall Street’s expectations, BUT came up short on beating the revenue expectation. The revenue miss is a negative sign to shareholders seeking high growth out of the company.

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TeleTech Holdings Inc. Earnings Cheat Sheet

Results: Adjusted Earnings Per Share increased 10.34% to $0.32 in the quarter versus EPS of $0.29 in the year-earlier quarter.

Revenue: Decreased 1.45% to $288.4 million from the year-earlier quarter.

Actual vs. Wall St. Expectations: TeleTech Holdings Inc. reported adjusted EPS income of $0.32 per share. By that measure, the company beat the mean analyst estimate of $0.31. It missed the average revenue estimate of $290.33 million.

Quoting Management: “Our next generation customer experience platform is enabling leading global brands to transform their business into customer-centric organizations. Our holistic approach links best-in-class strategy and technology with high-performance implementation to deliver meaningful gains in enterprise value and brand loyalty for our clients,” said Ken Tuchman, TeleTech chairman and chief executive officer. “Our fully integrated offering continues to gain traction as we signed $100 million in new business with 40 percent from our three emerging business segments.”

Key Stats (on next page)…

Revenue decreased 2.32% from $295.26 million in the previous quarter. EPS decreased 15.79% from $0.38 in the previous quarter.

Looking Forward: Analysts have a more negative outlook for the company’s next-quarter performance. Over the past three months, the average estimate for next quarter’s earnings has fallen from a profit of $0.35 to a profit $0.34. For the current year, the average estimate is a profit of $1.49, which is the same with that ninety days ago.

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(Company fundamentals provided by Xignite Financials. Email any earnings discrepancies to earnings [at]