Verizon Deals with Second Outage This Month
Verizon Wireless (NYSE:VZ) was hit by a data outage on Wednesday, preventing customers from using the carrier’s network.
Customers from different states, including Colorado and Washington, were affected by the outage. For some, the outage began late on Tuesday evening. Customers took to Verizon’s support forums and Twitter feed to talk about the situation.
Some 4G users were able to get on the network by switching to CDMA, according to CNET, but many of the 3G users had the problems.
The Verizon phone support line and company spokesperson acknowledged they were aware of the issue.
In an email statement by Verizon, the company said:
Verizon Wireless 4G LTE service is returning to normal this morning after company engineers worked to resolve an issue with the 4G network during the early morning hours today. Throughout this time, 4G LTE customers were able to make voice calls and send and receive text messages. The 3G data network operated normally.
This outage marks the second one this month for Verizon. On December 6, some customers, primarily 4G users, were affected by irregular outages. Service resumed after a day and a half.