Better AppleCare Is Coming Soon to This Major Market
Apple’s (NASDAQ:AAPL) European customers may soon have the option to buy extended warranty protection for some of their Apple devices, Apple Insider reports. According to a report from French-language site iGen, AppleCare+ may soon be offered for iPhones and iPads in the European market.
Although iPhones already come with a standard one-year warranty that covers manufacturing defects, U.S. customers can also purchase additional warranty protection through the AppleCare+ program. AppleCare+ covers accidental damage for a two-year period, although coverage is limited to two incidents and customers must pay a $49 service fee for a replacement or repair.
IGen’s sources don’t provide a specific date for the launch of AppleCare+ in Europe, but the report estimates that AppleCare+ insurance for the iPhone is likely to cost about 100 euros. At the current exchange rate, 100 euros is equivalent to about $132. AppleCare+ for the iPhone in the U.S. currently costs $99.
Besides insuring against accidental hardware damage, AppleCare+ also features software support for iOS and iPhone apps. The report also suggests that AppleCare+ will soon be available for the iPad. However, iGen said, “We do not know yet if AppleCare + for iPad will be launched at the same time or a little later.”
Apple is also planning to reconfigure its AppleCare warranty service, according to inside sources cited by Apple Insider. The sources indicated that Apple Store employees will soon be trained to use new diagnostic tools that can pinpoint specific hardware problems. According to Apple Vice President Tara Bunch, these changes may save Apple up to $1 billion a year.
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