Here’s How Facebook is Building Public Investor Confidence
It appears Facebook (NASDAQ:FB) is beginning to make efforts to prove it takes its status as a public company seriously. The social network has often faced criticism for not being transparent enough with members regarding content and privacy, but in a bid to earn member and investor confidence, the company released a detailed explanation of its inappropriate content policy on Tuesday. On its Facebook Safety page, the social network explained what happens when a user clicks on the “report” button for either a post or a photograph.
“In order to effectively review reports, User Operations is separated into four specific teams that review certain report types — the Safety team, the Hate and Harassment team, the Access team, and the Abusive Content team,” the post reads. “When a person reports a piece of content, depending on the reason for their report, it will go to one of these teams. For example, if you are reporting content that you believe contains graphic violence, the Safety Team will review and assess the report. And don’t forget, we recently launched our Support Dashboard which will allow you to keep track of some these reports.”
The social network adds that if a reported piece of content is found to violate its policies, it would not only remove the content, but also warn the person who posted it. In addition, the social network says, it holds the right to revoke a user’s ability to share particular types of content or use certain features, disable a user’s account, or even refer issues to law enforcement.
“We also have special teams just to handle user appeals for the instances when we might have made a mistake,” it adds.
Facebook stock has seen a much-awaited climb over the last few days, but still faces some work to get back regaining complete investor confidence. Such actions, though, are only likely to help. Shares of Facebook (NASDAQ:FB) finished Tuesday at $31.91 per share.
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