Xbox Live Crash Mars Titanfall’s Xbox One Release

Source: Thinkstock

When Xbox Live goes down on the same day as Titanfall’s release, it’s an easy assumption to make that the surge of gamers playing the first-person shooter is to blame. But Microsoft (NASDAQ:MSFT) says the crash was an unrelated issue.

Titanfall was one of the most anticipated releases for the new Xbox One gaming console. Many players play this and other games on the Xbox Live platform, an online gaming network where players can complete virtually all over the world.

On Tuesday, players lost that opportunity to give it a try with the new Titanfall game when a server problem brought down the system for about six hours. Some users were reporting login issues the next day, as well. As of Thursday, Xbox Live and all of its apps for Xbox One and Xbox360 are up and running.

While Microsoft made it clear that the game played no part in the server issue that prevented Xbox Live users from accessing the service, Titanfall fans suffered because the game is an online multiplayer game. It cannot be played without the connection to Xbox Live. A crash the night of the release garnered negative commentary from some in the media.

Sean Hollister at The Verge had particularly strong comments about the outage, calling it the worst time for Xbox Live to crash and how disappointing it would be to players. “But now, as prospective US players return home from work to play the Xbox One’s killer app, many are finding themselves unable to sign into their consoles and actually play the game,” he wrote.

Titanfall is a product of Respawn Entertainment; founders Vince Zampella and Jason West previously worked on the Call of Duty franchise at Activision (NASDAQ:ATVI). Zampella and West left the company in March 2010. They went on to found Respawn Entertainment, a play on the gaming term “respawn,” which means to create an entity after its death or destruction. Titanfall is company’s first game. Electronic Arts (NASDAQ:EA), a gaming company known for the Sims franchise, is the publisher of the game. The publisher also served as an investor by providing funding to help Respawn develop its first game.

Microsoft had high hopes for Titanfall’s release. Its Xbox One was released in November, just in time for holiday shopping season. Since then it has played rival to Sony’s PlayStation 4, which was released around the same time. The latter is currently ahead in sales.

Tuesday’s release was speculated to help the popularity of the console. Microsoft offered Titanfall bundles as an Xbox One purchase option, selling the combo for $500, the regular retail price of the gaming system alone. The game won’t be out for another two weeks for Xbox 360 and will be exclusively available for Microsoft Windows, Xbox 360, and Xbox One. While it’s too early to see how well the game has sold in the first few days after its release, Titanfall was predicted to be a bestseller that would bolster Xbox One sales. However, that strategy depends on Xbox Live to succeed.

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