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Rachel Dratch as Warrantina for American Home Shield. She's hovering over a crystal ball.
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‘SNL’ Legend Rachel Dratch Talks Warrantina for American Home Shield, Her Inner ‘Woo Woo,’ and Hanging With Amy Poehler

'Saturday Night Live' legend Rachel Dratch spoke to Showbiz Cheat Sheet about her character, Warrantina, for American Home Shield. She also discussed her 'Woo Woo' podcast, her time on Broadway, and her friendship with Amy Poehler.

Saturday Night Live legend and Tony-nominated comedienne Rachel Dratch is back as the mystical appliance guru Warrantina for the third year of American Home Shield’s “Don’t Worry. Be Warranty.” marketing campaign. The new ads show Dratch back in action, enlightening homeowners on why they should protect their home with American Home Shield’s products, highlighting the company’s “No Matter How Old” assurance. Dratch spoke to Showbiz Cheat Sheet about creating the character of Warrantina and how she came to be. And she also discussed getting “woo woo” on her podcast and hanging with her old friend, Amy Poehler.

Rachel Dratch is back as Warrantina for the 3rd year of American Home Shield’s ‘Don’t Worry. Be Warranty.’ campaign

Rachel Dratch as Warrantina for American Home Shield
Rachel Dratch as Warrantina for American Home Shield | American Home Shield

Fans know Rachel Dratch for her seven years on Saturday Night Live, with her memorable “Debbie Downer” character being a fan favorite. Now, she’s back as Warrantina for the third year of American Home Shield’s “Don’t Worry. Be Warranty.” campaign. As Warrantina, Dratch perfectly encompasses a quirky, mystical persona. The new-age character shows homeowners exactly why they’d benefit from home warranty plans, explaining exactly how a home warranty works.

Dratch spoke to Showbiz Cheat Sheet about creating the character of Warrantina. “Three years ago, they approached me and wanted to come up with something funny and comedy-forward,” Dratch said regarding her role in the American Home Shield ads. “So, I jumped at the chance and had a good session with their ad people. We came up with this character.”

Dratch noted that the American Home Shield commercial writers are incredibly funny, and she fully embraced their ideas. “I hate this expression — it was kind of a ‘no-brainer’ to say yes to this,” she continued.

The comedienne noted that she helped collaborate with Warrantina’s signature look, which includes a blue Bohemian-style robe and chunky jewelry. She told Showbiz Cheat Sheet that they wanted something “fun and bright and positive” while staying “a little offbeat.”

“If you saw her in the supermarket, you might be like, OK, what’s her deal?” Dratch continued.

Ultimately, Warrantina wants homeowners to feel “zen” and have “inner peace” about their home appliances. “I think we all have things break down at horrible moments,” she said. “Like, you’re having a dinner party, and your oven’s not working. That’s why American Home Shield is so helpful. They even have a video chat feature. … I wish I had the video chat when my oven broke.”

The Tony-nominated comedienne is the narrator in a Broadway revival of ‘The Rocky Horror Show’

Rachel Dratch is currently starring as the narrator in a Broadway revival of The Rocky Horror Show. She told Showbiz Cheat Sheet that she was immediately on board when she was approached about taking on the role.

Rocky Horror is just fun,” she told us, noting that it’s a blast whether viewers are seeing it for the first time or are lovers of the story. “It’s just kind of part of our culture. I just know it’s a lot of fun, and going back to Broadyway, of course, I wanted to jump at the chance.” Dratch also called Sam Pinkleton a “great director” while praising the cast.

Dratch noted that she and the other cast members are navigating the audience yelling at them as they might during the film.

“We’ve had our fifth performance. We’re kind of navigating — some shows, people are yelling out everything like they would at the screen,” she explained. “That got a little outrageous, so we’re trying to dial it back a little. So, I think we’re finding that medium of, how much are they gonna yell things or not? It’s a learning curve.”

Rachel Dratch discussed her interest in the ‘woo woo’ world with her podcast

Rachel Dratch started her podcast, Woo Woo with Rachel Dratch, in October 2023. The podcast delves into the unexplained phenomena and otherworldly stories. And she frequently brings on well-known guests who can discuss their own experiences.

“I’m not even super woo woo, but I just always love a story,” she said. “… Then I had this idea to do this podcast with my friend, Irene [Bremis]. So, it’s sort of a comedy spin. But sometimes, we get serious about some topics. It’s a big umbrella — anything from sort of the more self-helpy kind of vibes, to ghost stories, to haunted houses, to crystals — whatever it might be. Everyone seems to have a story on some topic on Woo Woo.

Dratch noted that Woo Woo and Warrantina came about simultaneously. “They both kind of happened at the same time, which is woo woo in itself,” she said. “But, I guess I have an inner woo woo Rachel that likes talking about this stuff.

Fans went wild when she appeared on ‘Good Hang with Amy Poehler’ in October 2025

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Saturday Night Live fans loved seeing Rachel Dratch and Amy Poehler together in October 2025 on Good Hang with Amy Poehler. The two comedy alums reminisced about their early days in the industry.

“We hang out in real life,” Dratch told Showbiz Cheat Sheet. “I know we laughed a lot on that episode. We do giggle a lot. But we also have our real moments too. We’re not just like, let’s do comedy bits! For that, we had a lot of laughs reminiscing about SNL days and all that.”

Dratch commented on why her real-life friendship with Poehler still resonates after all these years.

“Everyone grew up with us in whatever era you were in. It’s sort of like we were all in your home at some point,” Dratch explained. “People have this feeling of accessibility with SNL, because it’s just part of your growing up. People respond really positively on the streets. And I guess they’re just psyched to know that we’re friends in real life, too.”

She also called working on SNL a “pressure cooker” that brought the cast close. “It’s very bonding to be with everyone,” Dratch said. “Only we know what it was like to be writing a script at Tuesday at 4 in the morning. It’s kind of a bonding comedy experience.”